FAQ
Commonly asked Questions and Answers
FAQ
Frequently Ask Questions
eCMR replaces traditional paper consignment notes in logistics and transportation. Benefits include real-time tracking, reduced paperwork, enhanced accuracy, and improved compliance with international regulations.
Getting started is easy! Simply sign up for a free trial or choose one of our pricing plans. Our onboarding team will guide you through the setup process and ensure that you are fully equipped to use our eCMR platform.
If you exceed your eCMR limit, you will be automatically upgraded to the next available plan to ensure uninterrupted service. You will receive a notification of the change, and your billing will be adjusted accordingly.
Yes, you can upgrade or downgrade your plan at any time. Simply contact our support team or manage your subscription through your account dashboard.
No, there is no setup fee for any of our pricing plans. We believe in providing value without hidden costs.
Yes, our eCMR platform offers full API access with the Professional and Enterprise plans, allowing seamless integration with your existing logistics and management systems.
Our free trial allows you to experience the full functionality of our eCMR solutions for 30 days, with no credit card required. This enables you to evaluate how our platform can benefit your business before making a commitment.
Yes, we offer a 15% discount on all annual subscriptions. Opting for an annual plan not only saves you money but also ensures uninterrupted access to our services.
We accept all major credit cards, PayPal, and bank transfers, providing you with flexible payment options to suit your preferences.
Yes, our Enterprise plan includes custom solutions tailored to your specific needs. Contact us to discuss your requirements, and we will work with you to develop a solution that fits your business perfectly.
Absolutely. We prioritize data security and use advanced encryption and security protocols to protect your information. Our platform is designed to ensure that your data is always safe and secure.
We offer comprehensive support tailored to your plan. Our Basic plan includes standard support, while our Standard plan provides priority support. Professional and Enterprise plans come with 24/7 premium support, ensuring that you have assistance whenever you need it.
Yes, we provide training resources and support to help you get the most out of our eCMR platform. Our Enterprise plan also includes on-site training and support for comprehensive onboarding.
We offer a 30-day money-back guarantee. If you are not satisfied with our service within the first 30 days, you can request a full refund.